The Art and Spirit of Leadership

Course Outline

  • Establishing the Environment

    • The Power of Words

    • What exceptional leaders do

    • Managing the process of communication

    • Creating the environment

    • Empowerment

    • Identifying and reversing limiting habits

  • Coaching, Reviewing and Setting Goals

    • Coaching – what it is and why develop the skill

    • Why leaders may fail and how to succeed

    • Employees/employer agreements

    • Values/behaviors

    • One minute goal setting, praising, and critiquing

    • Resolving conflict

  • Leadership Style

    • Adjusting your style to improve communications and leadership

    • Leading others

    • Leadership styles

  • Conducting Performance R

    • Performance reviews and goals

    • Tips on appraising performance and goals

    • Coaching model

    • Preparation

A primary responsibility for a leader is to lead in the creation of an environment that facilitates the full release of potential from all team members.
— Suzanne Hoonan
Treat people as they are and they will remain that way. Treat people as they are already what they can be and you help them become what they are capable of becoming.
— Johann Wolfgang von Goethe, Writer
People do not respect what you expect, they respect what you expect and inspect.
— Louis V. Gerstner, Jr., Former CEO of IBM