Take action now to design and implement your company's success journey. It's exciting! It will give everyone a bigger sense of purpose and a greater understanding of what your organization is all about.

Looking Ahead

"Mutual respect is what sustains extraordinary group efforts. Leaders create an atmosphere of trust and human dignity."

- Leaders Code of Conduct

- Thought Process and Managing the Communication Process

- Communications Barriers/Filters

- Limitations and Blind Spots

Setting the Direction

"Never doubt that a small group of committed people can change the world. Indeed, it is the only thing that ever has."

- Mission - Vision - Values — Team activity to Modify, Create and Align

- Critical Strategic Thinking Questions with Activity

- SWOT Analysis

- Planning Roadmap

- Implementation and Communication Agreements

Experience the thrill of being a leader who can create and successfully lead teams fully releasing their potential. See what accountability psychology really looks and feels like.

Establishing the Environment

"A primary responsibility for a leader is to lead in the creation of an environment that facilitates the full release of potential from all team members."

- Leadership Styles/DiSC

- Managing the Communication Process

- How to Reduce Misunderstandings and Conflicts

- How to Recognize Effective and Ineffective Behaviors

- How to Flex and Influence

Coaching, Reviewing and Setting Goals

"Treat people as they are and they will remain that way. Treat people as though they are already what they can be and you help them become what they are capable of becoming."

- Guiding Principles

- What Effective Leaders Do

- Coaching, Communicating and Leading One-Minute Conversations

- Values and Corresponding Behaviors – Aligning

- The D-E-S-C Model for Coaching

- The Power of Words – How to Design Effective Leadership Affirmative Reminders

Propel your effectiveness to new levels through WORDS - PICTURES - EMOTION! Fully understand this powerful concept.

Communicating Effectively

"Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship or deepening it. That factor is attitude."
~William James

- Definition of Communication

- Characteristics of Excellent Communicators with Activity

- Managing the Communication Process

- Limitations and Blind Spots

- Communication Barriers and Filters

- Improving your Listening Skills

- Behavioral Changes and Habit Formation

Conflict Resolution

"Assumptions are the termites of relationships."

- Definition

- Causes

- Conflict Continuum

- Resolving Conflict

- Conflict Resolution Model with Activity

- Conflict Style Choices

- When to Use Each Style

- Meltdown Situations and How to Respond

All of us have developed behavioral patterns – distinct ways of thinking, feeling, and acting. The central core of our patterns tends to remain stable because it reflects our individual identities.. However, the demands of the work environment often require different responses that evolve into a work behavioral style.

Going through the DiSC/Personal Profile System presents a plan to help you understand yourself and others in a specific environment.

"He who knows others is clever. He who knows himself is enlightened."

- Understand the Formation of Attitudes

- Increase your self-knowledge: how you respond to conflict, what motivates you, what causes you stress, and how you solve problems.

- Facilitate better teamwork and minimize team conflicts

- Manage more effectively by understanding the dispositions and priorities of team members

- Learn personal growth tips and how to work better with those of differing styles

- Understand how to align with others and complete checklist models to improve communications with at least one other

Suzanne is a Strategic Business Partner of Edge Learning Institute